Judy

My experience with Gynem:
I contacted Gynem in January 2017 after my failed cycle in the UK. They responded very promptly and assigned me to a coordinator called Michaela. Michaela was very nice and friendly and responded to all of my e-mails within a few hours, she even responded on Sundays and evenings outside of the official opening hours – excellent service in my opinion! Michaela was very helpful throughout the entire process and kept me up to date. I did ask a lot of questions about the process and my treatment protocol and she always responded in a timely manner. My first visit to the clinic was nothing, but pleasant. The staff at the reception desk were helpful and the nurses were very friendly and knowledgeable. I had a scan and consultation with Dr Mrazek on day 8 of my protocol and I found Dr Mrazek to be a real expert in his field. He was very polite and understanding, a really pleasant man to deal with. When I walked out of my consultation, I felt a mixture of emotions. I was happy because Dr Mrazek has identified an underlying health issue that has been missed / ignored by both the National Health Service and private fertility clinics in the UK / England. I was happy that he had a solution and offered to help. On the other hand, I was very disappointed that the National Health Service and private clinics in England have failed to diagnose me despite doing a number of scans / tests throughout 2016. I was disappointed that my UK clinic would have happily taken another £6,000 from me knowing that my treatment would fail! This is why I believe that Dr Mrazek is a real expert, he cares about you and your health and wants to ensure that your IVF journey is successful. I honestly love this man for helping me feel normal again! Words cannot describe how grateful I am for all of his help, I will forever be grateful!

When it comes to the IVF journey, I can only describe this as very pleasant. I was kept informed throughout the process and the staff made sure that I was comfortable with everything. The embryologist was also very helpful and I appreciated the detailed daily updates in respect of my embryos. I also met Dr Bartosova who was very friendly, knowledgeable and made me feel at ease during the embryo transfer process.

All in all, my experience at Gynem was amazing. I cannot recommend this clinic highly enough!!! This clinic really cares about you and your health, they are NOT money grabbers like some clinics in England and I would recommend them to anyone that is currently thinking about starting their IVF journey.